what3words Expands Its eCommerce Precision with Swiftcomplete Acquisition

Deal News | Feb 27, 2025 | Home of Direct Commerce

what3words Expands Its eCommerce Precision with Swiftcomplete Acquisition

The address technology company, what3words, has acquired Swiftcomplete, a software enterprise specializing in rapid address validation. This acquisition aims to enhance what3words' position within the eCommerce location services, fostering innovation and operational efficiency. Since collaborating in 2021, Swiftcomplete has been integral in simplifying delivery location specification for retailers, acting as a key partner to what3words. The integration of Swiftcomplete's advanced address validation into what3words' existing system is set to streamline address inputs, thus combating common delivery-related challenges such as inaccuracies and failed deliveries that plague online retailers. The acquisition signifies a strategic move by what3words to fortify its technical capabilities in the competitive eCommerce arena, creating a seamless customer experience and optimizing cost efficiency. The founder of Swiftcomplete, Chris Winfield, will join the what3words team as Chief Research Officer, underscoring a shared commitment to advancing technology solutions globally. Prominent logistics companies, including DPD, DHL, and Aramex, already utilize what3words for precise geolocation services, bolstering its robust network of users worldwide.

Sectors

  • eCommerce
  • Technology - Software

Geography

  • Global – Both what3words and Swiftcomplete aim to enhance delivery solutions internationally, affecting global eCommerce operations.

Industry

  • eCommerce – The article's focus on delivery address innovations is integral to eCommerce, emphasizing seamless shopping experiences.
  • Technology - Software – The acquisition of Swiftcomplete reflects advancements in software solutions for address validation and eCommerce efficiency.

Financials

  • Not Disclosed – The financial details of the acquisition were not provided in the article.

Participants

NameRoleTypeDescription
what3wordsBidding CompanyCompanyA technology company known for its innovative location-based system.
SwiftcompleteTarget CompanyCompanyA software company specializing in rapid address validation technology.
Chris WinfieldNewly Appointed Chief Research OfficerPersonFounder of Swiftcomplete, instrumental in developing its address validation platform.
Chris SheldrickCo-founder and CEOPersonCo-founder and CEO of what3words, leading the company's global expansion efforts.
DPDAdopter of TechnologyCompanyGlobal courier company using what3words for precise deliveries.
DHLAdopter of TechnologyCompanyInternational logistics company utilizing what3words' services.
AramexAdopter of TechnologyCompanyLogistics and transportation company that uses what3words for delivery precision.
EvriAdopter of TechnologyCompanyDelivery company adopting what3words technology for enhanced accuracy.