TransPerfect Enhances Global Reach with H2A Acquisition
Deal News | Jan 23, 2025 | Globenewswire
TransPerfect, a leader in language and AI solutions, has acquired H2A, a French company specializing in contact center customer experience and business process outsourcing, to enhance its global business offerings. H2A supports multiple industries with services like customer support, telemarketing, and technical assistance. This acquisition is anticipated to expand TransPerfect's capabilities in delivering multilingual services and improving client engagement. H2A's leadership, including General Manager Marilynn Genieyz and Operations Director Anne-Sophie Samet, will remain and join TransPerfect's senior management team. This move dovetails with TransPerfect's global expansion strategy, leveraging H2A's expertise to support a diverse range of industries more effectively. Coblence & Associates advised TransPerfect on the transaction.
Sectors
- Business Process Outsourcing (BPO)
- Language and AI Solutions
Geography
- France – H2A is based in France and provides BPO services within the country and beyond.
- United States – TransPerfect, with headquarters in New York, is a major player in global language solutions.
Industry
- Business Process Outsourcing (BPO) – H2A specializes in BPO solutions, providing customer experience management services across telecommunications, retail, and finance sectors.
- Language and AI Solutions – TransPerfect is the world's largest provider of language and AI solutions, important for global business communications.
Financials
Participants
| Name | Role | Type | Description |
|---|---|---|---|
| TransPerfect | Acquirer | Company | Largest provider of language and AI solutions for global business. |
| H2A | Target Company | Company | French leader in contact center customer experience and BPO solutions. |
| Marilynn Genieyz | General Manager of H2A | Person | Will join TransPerfect's senior management team. |
| Anne-Sophie Samet | Operations Director of H2A | Person | Will join TransPerfect's senior management team. |
| Phil Shawe | President and Co-CEO of TransPerfect | Person | Welcomed H2A to TransPerfect family. |
| Coblence & Associates | Advisor | Company | Advised TransPerfect on the acquisition of H2A. |