Soluta Appoints John Sugar to Boost Customer Success

Soluta, a prominent provider of automated billing and payment processing services for employee benefit programs, has announced the appointment of John Sugar as Vice President of Customer Success. With over 30 years of experience in transformational leadership and service excellence from notable firms such as Prudential, The Hartford, and Equitable, Sugar is expected to play a critical role in Soluta's efforts to scale its solutions and enhance its partnerships. His previous role as Chief Operating Officer at Equitable saw him spearheading cultural and service transformations which led to substantial premium growth. At Soluta, Sugar will advance the company's customer success strategy, focusing on client growth and enhancing service delivery. Soluta's CEO, Sanjiv Anand, praised Sugar's expertise in service transformation and client engagement, which aligns with the company's mission to deliver exceptional service and value to customers. Sugar also actively contributes to the community through volunteer work with organizations like Feed NC. Soluta collaborates with stakeholders across the ecosystem to ensure accurate and scalable data and financial transactions.