SevenRooms to be Acquired by DoorDash
Deal News | May 12, 2025 | William Blair Capital Partners
SevenRooms, a prominent customer relationship management and operations platform targeting the hospitality industry, has reached an agreement to be acquired by DoorDash, a global leader in local commerce platforms. This acquisition reflects DoorDash's strategic intent to elevate its service offerings by integrating SevenRooms' comprehensive suite, including reservation and waitlist management, revenue and marketing automation, as well as customer relationship innovations. SevenRooms currently serves a diverse array of over 13,000 venues globally, including top-tier hospitality brands and restaurant groups. This deal showcases DoorDash’s commitment to strengthening its ecosystem and broadening its influence in the hospitality sector, enhancing its capability to facilitate local commerce and drive economic growth within the communities it serves.
Sectors
- Hospitality Technology
- Local Commerce Platforms
Geography
- United States – Both SevenRooms and DoorDash are based in the United States and have significant operations within the country.
- Global – SevenRooms and DoorDash both operate internationally, with SevenRooms having a client base across various global markets and DoorDash serving over 30 countries.
Industry
- Hospitality Technology – SevenRooms provides CRM and operations technology solutions specifically designed for the hospitality industry, including restaurants and hotels.
- Local Commerce Platforms – DoorDash operates as a local commerce platform, facilitating connections between consumers and local businesses, thereby influencing commerce in various neighborhoods and regions.
Financials
Participants
| Name | Role | Type | Description |
|---|---|---|---|
| SevenRooms | Target | Company | A CRM, marketing, and operations platform for the hospitality industry, serving over 13,000 venues worldwide. |
| DoorDash | Buyer | Company | A leading local commerce platform connecting businesses to consumers and facilitating economic activity. |
| William Blair Capital Partners | PE Firm | Company | An investment firm potentially involved with SevenRooms' ownership or financial advisory. |