Moneypenny Appoints Jesper With-Fogstrup as New CEO

Portfolio - People | Jan 14, 2025 | ECI Partners

ECI Partners, a private equity firm, has announced the appointment of Jesper With-Fogstrup as the new Group Chief Executive Officer of Moneypenny, a leading outsourced customer communications company. This transition marks a progressive phase for Moneypenny as it aims to enhance growth and innovation within the UK and US markets. Jesper With-Fogstrup brings a wealth of experience from leadership roles in companies like Smoove plc, The LateRooms Group, HSBC, and Compare the Market, combining digital and customer-focused strategies. His appointment follows the successful tenure of Joanna Knight OBE, who led the company through significant growth and expansion over the past eight years. Jesper With-Fogstrup has expressed enthusiasm toward leveraging technology to drive advancement and was welcomed by Mark Keeley from ECI Partners for his vision to propel Moneypenny forward.

Sectors

Outsourced Customer Communications
Private Equity

Geography

United Kingdom – Moneypenny is based in the UK and serves a significant portion of its customer base there.
United States – Moneypenny has expanded its operations and customer base to the US.

Industry

Outsourced Customer Communications – The industry focuses on providing third-party services for customer interactions, which is the primary business of Moneypenny.
Private Equity – The sector involves investment firms managing funds to acquire private companies, as ECI Partners backs Moneypenny.

Financials

Participants

Name	Role	Type	Description
Moneypenny	Target Company	Company	A leader in outsourced customer communications.
ECI Partners	Private Equity Firm	Company	The PE firm backing Moneypenny.
Jesper With-Fogstrup	Incoming CEO	Person	Newly appointed Group CEO of Moneypenny with a diverse background in leadership roles.
Joanna Knight OBE	Outgoing CEO	Person	Previous CEO who led Moneypenny through transformative growth.