IgniteTech Acquires Khoros to Transform Customer Connections
Deal News | May 27, 2025 | PR Newswire Cision Ignite Enterprise Software Solutions, Inc.
IgniteTech, a prominent player in AI-driven enterprise software solutions, has acquired Khoros, a leading platform for digital customer engagement. This acquisition aims to leverage IgniteTech's AI capabilities to enhance Khoros's platform, providing sophisticated tools like AI Community Orchestration and AI Brand Defender. Khoros customers will benefit from AI-driven improvements in engagement, content discoverability, and brand management. Counsel was provided by Jones and Spross, PLLC, and Willkie Farr & Gallagher, LLP for IgniteTech, with Moelis & Company LLC as financial advisor and Kirkland & Ellis LLP as legal counsel for Khoros. This deal reflects a strategic shift towards AI-centric business models, with implementation of new features expected through Q3 and Q4 2025.
Sectors
- Software & Technology
- Artificial Intelligence
Geography
- United States – Both IgniteTech and Khoros are based in the U.S., with the announcement being made from Austin, Texas.
Industry
- Software & Technology – The acquisition involves companies in the enterprise software space, focusing on AI-driven solutions for customer engagement.
- Artificial Intelligence – The acquisition places significant emphasis on leveraging AI technologies to enhance customer engagement and brand management solutions.
Financials
Participants
| Name | Role | Type | Description |
|---|---|---|---|
| IgniteTech | Acquirer | Companies | An AI-first enterprise software company focused on innovation and technology acquisition. |
| Khoros | Target Company | Companies | A platform for digital-first customer engagement, serving major global companies. |
| Jones and Spross, PLLC | Legal Advisor | Companies | Provided legal counsel to IgniteTech. |
| Willkie Farr & Gallagher, LLP | Legal Advisor | Companies | Provided legal counsel to IgniteTech. |
| Moelis & Company LLC | Financial Advisor | Companies | Acted as exclusive financial advisor for Khoros. |
| Kirkland & Ellis LLP | Legal Advisor | Companies | Provided legal counsel to Khoros. |