Focus Group Advances with TMAC Acquisition, Enhancing Mobile Solutions
Deal News | Dec 10, 2024 | Bowmark Capital
Focus Group, supported by Bowmark Capital, has strategically acquired three companies: TMAC, Contact Systems, and Prism. TMAC, a mobile solutions specialist from Ipswich, is set to enhance Focus Group’s mobile proposition by delivering integrated communication solutions. Contact Systems, a cloud-based contact centre provider, is aligning its services to improve the group’s omnichannel customer engagement capabilities, effective for customer service excellence and brand loyalty strengthening. Prism, a managed service provider with a strong focus on IT and cybersecurity for financial services, is fortifying Focus Group’s managed services offering. These acquisitions signify Focus Group's intent to expand its service range and reinforce its market position. With these acquisitions, the company now serves around 30,000 businesses across the UK, offering diverse technology solutions including communications, cloud IT services, cybersecurity, connectivity, mobile, and energy.
Sectors
- Technology Services
- Telecommunications
- Customer Service Management
- Cybersecurity
Geography
- United Kingdom – Focus Group operates across the UK, serving around 30,000 businesses, and the acquired companies are based or significantly active in the UK market.
Industry
- Technology Services – This industry is relevant as Focus Group provides a comprehensive range of technology solutions including communications, cloud IT services, cybersecurity, connectivity, and mobile.
- Telecommunications – Focus Group's expansion into mobile and communications solutions via the acquisition of TMAC places it within the telecommunications sector.
- Customer Service Management – The acquisition of Contact Systems provides expertise in omnichannel customer engagement solutions, relevant to the customer service management industry.
- Cybersecurity – By acquiring Prism, with its IT and cybersecurity offerings, Focus Group strengthens its position in the cybersecurity industry.
Financials
Participants
| Name | Role | Type | Description |
|---|---|---|---|
| Focus Group | Target Company | Company | A provider of comprehensive technology solutions serving around 30,000 businesses in the UK. |
| Bowmark Capital | Private Equity Firm | Company | A private equity firm supporting the strategic growth and acquisitions of Focus Group. |
| TMAC | Acquired Company | Company | A mobile solutions specialist company based in Ipswich. |
| Contact Systems | Acquired Company | Company | A cloud-based contact centre as a service provider. |
| Prism | Acquired Company | Company | A managed service provider focused on IT and cybersecurity, especially in the financial services market. |