Custom Ink Appoints Arthur Chapin as Chief Product and Technology Officer
Portfolio - People | Jan 10, 2025 | Great Hill Partners
Custom Ink, an online leader specializing in custom products and apparel, has appointed Arthur Chapin as its new Chief Product, Design, and Technology Officer. With nearly 25 years of industry experience, notably from his time as Chief Growth Officer at Realtor.com and more than 20 years at Expedia Group, Chapin is set to lead Custom Ink's integrated Product, Design, and Technology departments. This move aligns with the company's strategy to produce innovative solutions that cater to its customer base and drive corporate growth. Chapin's appointment signifies the company's commitment to continuous improvement and operational efficiency, aligning with its customer-first approach. Concurrently, Bailey Rockwell Adrian has been promoted to Vice President, Power Buyers, acting as General Manager for a new operational unit aimed at high-volume corporate customers. Rockwell Adrian's deep history with Custom Ink and her extensive experience in leadership roles position her as an ideal fit for this strategic initiative. Both executives will report directly to CEO David Doctorow, who expressed high confidence in their leadership and strategic approach.
Sectors
- E-commerce
- Technology
Geography
- United States – Both the target company, Custom Ink, and the executives, Arthur Chapin and Bailey Rockwell Adrian, are based in the United States.
Industry
- E-commerce – Custom Ink operates as an online platform providing custom products and apparel, making it part of the e-commerce industry.
- Technology – The appointment of a new Chief Product, Design, and Technology Officer highlights the technological focus within Custom Ink’s operational strategy.
Financials
Participants
| Name | Role | Type | Description |
|---|---|---|---|
| Custom Ink | Target Company | Company | Online leader in custom products and apparel. |
| Great Hill Partners | PE Firm | Company | Private equity firm with investments in Custom Ink. |
| Arthur Chapin | Chief Product, Design, and Technology Officer | Person | Newly appointed executive responsible for leading Custom Ink's Product, Design, and Technology team. |
| Bailey Rockwell Adrian | Vice President, Power Buyers | Person | Promoted executive tasked with leading new operational unit for high-volume corporate clientele. |
| David Doctorow | CEO | Person | CEO of Custom Ink overseeing the company's strategic initiatives and operations. |
| Expedia Group | Former Employer of Arthur Chapin | Company | Previous company where Arthur Chapin held leadership roles. |
| Realtor.com | Former Employer of Arthur Chapin | Company | Previous company where Arthur Chapin served as Chief Growth Officer. |