Ciudadela Strengthens Leadership with Key Senior Appointments in Proptech

Company - People | Jun 13, 2025 | Aim Group

Ciudadela, a Spain-based proptech company, has significantly bolstered its leadership team by appointing three senior professionals with backgrounds in digital transformation and AI implementation. Run Chen, previously of Alibaba and co-founder of Movo, will lead operations. Pablo Gómez, formerly at Housell, is appointed head of customer service. Javier del Valle, who was the country manager at Vedrai, takes the helm of revenue operations. Ciudadela positions itself as the first SaaS model integrating AI for property management firms, offering not only software solutions but also specialized operational support in areas like customer service and accounting. In October of the previous year, the company secured $3.1 million in funding, demonstrating its growing influence in the proptech sector.

Sectors

  • Proptech
  • SaaS (Software as a Service)

Geography

  • Spain – Ciudadela is based in Spain, indicating this as the primary region of its operations and strategic growth.

Industry

  • Proptech – This industry encompasses technology-driven solutions for the real estate sector. Ciudadela, by integrating AI with property management, is a prominent participant in this field.
  • SaaS (Software as a Service) – This sector involves delivering software over the internet as a service. Ciudadela offers a SaaS solution specifically tailored for property management.

Financials

  • 2.7 million – The amount Ciudadela raised in funding last October, equivalent to $3.1 million USD.

Participants

NameRoleTypeDescription
CiudadelaProptech company focusing on AI and SaaS for property managementCompanyA company integrating AI into property management as a comprehensive SaaS model.
Run ChenHead of OperationsPeopleFormer co-founder of mobility startup Movo and senior new business manager at Alibaba.
Pablo GómezHead of Customer ServicePeopleFormer insider sales director at Housell.
Javier del ValleHead of Revenue OperationsPeopleFormer Spain country manager at Vedrai.
Job&Talent founders Juan Urdiales and Felipe NavoInvestors in CiudadelaPeopleParticipated in the funding round for Ciudadela.