Build Concierge Raises $5m in Seed Funding, Appoints Heavyweights to Board
Deal News | Jul 02, 2025 | PR Newswire Cision Build Concierge
Build Concierge, an innovative AI-enabled customer engagement platform based in Leeds, UK, has successfully raised $5.1 million in seed funding. The funding round involved a consortium of private investors and values the nascent startup at approximately £35 million. Founded by renowned entrepreneur Martin Port, Build Concierge is revolutionizing business automation by harnessing AI to manage customer communications across various channels, including email, text, WhatsApp, chat, and voice. This venture is Martin Port's fourth enterprise, following the successful sale of his former company, BigChange. The recent funding round was complemented by the strategic appointment of seasoned leaders to the company's board. Among the notable board members are Lord Ian Austin, who serves as a board observer, Robin Proctor, an experienced executive from Travis Perkins Group, and Charlie Kirk, the founder of Jet Aire. These appointments underscore Build Concierge's ambition to drive growth in its target sectors. The company aims to offer businesses a tool that not only automates customer interactions but also integrates seamlessly with existing systems, enhancing productivity and facilitating rapid scaling.
Sectors
- Technology
- Software and IT Services
- Venture Capital and Private Equity
Geography
- United Kingdom – Build Concierge is based in Leeds, England, and the company’s activities and board appointments are influenced by this locale.
- Europe – The article references the potential impact of Martin Port's ventures across Europe, particularly emphasizing the European tech scene.
Industry
- Technology – Build Concierge operates within the technology sector, offering a cutting-edge AI-enabled platform to revolutionize customer engagement.
- Software and IT Services – The company's product is a software solution that automates customer communication, positioning it within the Software and IT Services industry.
- Venture Capital and Private Equity – The article discusses seed funding received from private investors, which is relevant to the Venture Capital and Private Equity industry.
Financials
- $5.1m – The amount raised by Build Concierge in seed funding.
- £35m – The valuation of Build Concierge following the funding round.
Participants
| Name | Role | Type | Description |
|---|---|---|---|
| Build Concierge | Target | Company | Build Concierge is a startup offering an AI-powered omnichannel customer engagement platform. |
| Martin Port | Founder and Investor | Person | Martin Port is a serial entrepreneur and the founder of Build Concierge. He is also noted for founding BigChange. |
| Lord Ian Austin | Board Observer | Person | Former Labour Minister and UK government's Trade Envoy to Israel, joins as a board observer. |
| Robin Proctor | Board Member | Person | Former Development Director at Travis Perkins Group and an industry expert in automation and lean supply chains. |
| Charlie Kirk | Board Member | Person | Founder and former MD of Jet Aire, bringing experience in scaling businesses within the drainage service sector. |