Anywhere365 Acquires Tendfor, Boosting AI-Driven Customer Solutions
Deal News | Dec 03, 2024 | PR Newswire Cision Anywhere365
Anywhere365, a Netherlands-based leader in AI-driven customer experience solutions, announced its acquisition of Tendfor AB, a prominent cloud communication provider for enterprises. This marks the fifth acquisition by Anywhere365 in collaboration with private equity firm Bregal Milestone. Although the terms of the deal remain undisclosed, the acquisition highlights Anywhere365's strategic expansion in leveraging Microsoft's ecosystem and AI capabilities to enhance customer service. Tendfor, known for its secure cloud services and innovation in omnichannel contact centers, will become a new division within Anywhere365, thereby broadening its geographical presence to include Sweden and continuing its growth trajectory within the USA, Canada, the UK, and the EU. This acquisition underscores the company's commitment to enhancing productivity and customer engagement through advanced technological solutions.
Sectors
- Software & IT Services
- Private Equity
Geography
- Netherlands – Location of Anywhere365's headquarters, central to their strategic operations and corporate strategy.
- Sweden – Tendfor's base and a new geographical region integrated into Anywhere365's expanding business units.
- United States – Part of Anywhere365's established and future expansion strategy within its geographical business units.
- Canada – Included as part of Anywhere365's ongoing expansion and presence within North America.
- United Kingdom – Another key region for Anywhere365's local presence and strategic growth targets.
Industry
- Software & IT Services – This sector is primarily focused on software solutions and IT services, relevant here due to Anywhere365's SaaS offerings and Tendfor's cloud communication capabilities.
- Private Equity – This industry pertains to investments in private companies, relevant because Bregal Milestone, a private equity firm, is involved in supporting the acquisition.
Financials
- Not disclosed – The financial terms of the acquisition deal between Anywhere365 and Tendfor were not disclosed.
- c.€1.3 billion – The capital raised by Bregal Milestone since its inception.
- 30%+ ARR growth – Tendfor's annual recurring revenue growth rate in the last twelve months.
- 40%+ EBITDA growth – Tendfor's EBITDA growth rate over the last twelve months.
Participants
| Name | Role | Type | Description |
|---|---|---|---|
| Anywhere365 | Acquirer | Company | A Netherlands-headquartered provider of enterprise dialogue management SaaS solutions. |
| Tendfor AB | Target Company | Company | A Swedish provider of advanced cloud communication capabilities for enterprises. |
| Bregal Milestone | Investor | Company | A leading European software and technology growth private equity firm. |
| Emil Emling | CEO of Tendfor | Person | Founder and CEO of Tendfor, facilitating its integration into Anywhere365. |
| Will Blench | CEO of Anywhere365 | Person | Leading Anywhere365 through its strategic acquisition and expansion. |