15below Acquires Airport AI to Revolutionize Air Travel Communications

15below, a market leader in personalized, automated passenger communications for the global airline industry, has announced its acquisition of Airport AI. This move seeks to create a unified communications solution across the air travel journey by integrating their platforms. The acquisition aims to bridge longstanding communication, data, and customer service gaps between airports and airlines, promising a more efficient and coherent passenger experience. The combined solution will grant terminals enhanced visibility, offer improved service, cut operational costs, and permit airlines more effective interactions with passengers, bolstering service and loyalty. With LDC's support, the acquisition is intended to accelerate the growth of Airport AI among global airports, benefiting from 15below’s expansive resources and experience. The collaboration between these two market leaders is set to drive transformation within the travel industry, leveraging conversational AI and expertise in airline and airport passenger systems.